33cc handles your data with transparency and accountability. This document explains what we collect, why we collect it, how we use it, and what your rights are as a data subject — in plain English, no fluff.
Six principles that guide how personal data is handled on the platform
33cc collects only the data strictly necessary to operate your account, process payments, and meet legal obligations — nothing beyond what is needed for the platform to work well for you.
All data transmitted between your browser and 33cc's servers is protected by 256-bit SSL encryption — the same standard used by digital banks like Nubank and Itaú. Your financial and personal data travels with complete security.
You have the right to access, correct, port, and request the deletion of your data at any time. 33cc responds to all requests within 15 business days, as required by the General Data Protection Law.
33cc does not sell, rent, or transfer your personal data to third parties for commercial purposes. Sharing occurs only with essential technical providers — and always under strict confidentiality agreements.
Data is retained only for as long as necessary for each purpose, or for the period required by law. Once that period expires and there is no legal obligation to retain it, the data is permanently deleted or anonymized.
In the event of any security incident that may affect your data, 33cc will notify the impacted users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD.
A 33cc — Sports Betting and online casino platform accessible at 33cc.best — understands that privacy is not just a legal obligation. It is an essential part of the trust we build with our users. This Privacy Policy explains, clearly and directly, how we collect, use, store, and protect the personal data of everyone who uses our platform.
This document was prepared in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018) and with the Brazilian Internet Civil Rights Framework (Law No. 12.965/2014). It applies to all registered users of 33cc, including those who browse the platform without creating an account, and covers all available products: Sports Betting, live betting, slots, Live Casino, crash games, jackpots, and the VIP Program.
By creating an account on 33cc or using any feature of the platform, you confirm that you have read and understood this Privacy Policy. If you have any questions, please reach out via email contato@33cc.best before completing registration.
Quick summary: 33cc collects only what's necessary, uses your data to keep the platform running smoothly, never sells your information to anyone, and upholds all your rights under the LGPD.
33cc collects personal data at different points during your interaction with the platform. Here is what is collected and when:
| Category | Data Collected | When |
|---|---|---|
| Identification | Full name, CPF, date of birth, RG or CNH (KYC) | At registration and identity verification |
| Contact | Email address, mobile number (optional) | At registration |
| Address | ZIP code, state, city, proof of address | During KYC verification for withdrawals |
| Financial | Pix key, card details (tokenized), deposit and withdrawal history | When making transactions |
| Behavioral | Betting history, games accessed, frequency of use, product preferences | During platform use |
| Technical | IP address, device type, operating system, browser, session cookies | When accessing the platform |
Credit and debit card data is never stored directly on 33cc's servers — it is tokenized and managed by our partner payment processor in a PCI-DSS certified environment. 33cc does not have access to your full card number after the first transaction.
33cc does not collect biometric data, health data, precise geolocation information, or users' private communications.
Every piece of data collected by 33cc has a specific purpose. We do not use your data for anything beyond what is described below:
33cc does not use your data to build predictive health, financial, or behavioral profiles for any purpose beyond those listed above, nor does it share your data with external advertising platforms.
The LGPD requires that every processing of personal data have a justified legal basis. 33cc processes your data based on the following grounds set out in Article 7 of Law No. 13.709/2018:
When the legal basis is consent, withdrawal does not affect processing already carried out under the prior consent — only future processing.
33cc does not sell, rent, or transfer your personal data to third parties for commercial or advertising purposes. Sharing occurs only in the following situations, all of which are necessary for the platform to operate:
All partners who receive data from 33cc are contractually required to use that information solely for the specific agreed purpose and to apply security measures equivalent to those of 33cc. We do not share data with ad platforms, data brokers, or affiliate networks that are not directly tied to the platform's operations.
Data collected by 33cc is stored on secure servers housed in certified data centers, with access restricted to authorized personnel and continuous monitoring in place. Retention periods vary depending on the purpose:
Once each retention period expires and there is no legal obligation to keep the data, it is permanently deleted or irreversibly anonymized — so it can no longer be linked to you as an identifiable individual.
Upon requesting voluntary account closure, 33cc initiates the deletion process for data eligible for removal and notifies you which data must be retained due to legal obligations and for how long.
33cc implements a robust set of technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction:
In the event of a security incident that could compromise your data — such as unauthorized access to our systems — 33cc will notify affected users by email and report the incident to the National Data Protection Authority (ANPD) within the timeframe established by the LGPD. The notification will include the nature of the incident, the data potentially affected, and the measures taken to contain it.
On the user's end, account security also depends on keeping your password confidential. 33cc recommends using a unique, strong password for the platform — at least 12 characters combining uppercase and lowercase letters, numbers, and symbols. If you suspect unauthorized access, contact us immediately at contato@33cc.best.
33cc uses cookies and similar technologies to ensure the platform works correctly, understand how it is used, and personalize your experience. Cookies are divided into the following categories:
You can manage your cookie preferences through the banner shown on your first visit to the platform or via the account settings area. Disabling analytics and personalization cookies does not affect 33cc's core functionality or your access to betting, payments, or the VIP Program.
The LGPD grants you, as the data subject whose information is processed by 33cc, the following rights — all of which can be exercised at any time via email contato@33cc.best:
To exercise any of these rights, submit a request to contato@33cc.best with your full name, registered CPF, and a description of the right you wish to exercise. 33cc will respond within 15 business days. In the event of a deletion request, we will inform you which data must be retained by legal obligation and how long that retention period lasts.
The 33cc platform is strictly prohibited for users under 18. We do not knowingly collect personal data from minors. Our identity verification process (KYC) includes date-of-birth confirmation via official ID, specifically to ensure that only users aged 18 and over can move funds on the platform.
If 33cc determines that an account was created by a minor — whether through a report, KYC result, or any other means — the account will be immediately closed, all balances will be frozen, and the legal guardians will be notified. Data collected from the account will be deleted, except for what must be retained by legal obligation.
If you believe a minor has created an account on 33cc, please contact us at contato@33cc.best with the information available. We will treat your case as a priority.
Prohibited for users under 18. 33cc enforces strict age verification and takes immediate action upon identifying accounts created by minors.
33cc's operations may involve data processing by partners with infrastructure in other countries — particularly game providers and cloud services. When such transfers occur, 33cc ensures that:
International transfers of financial data additionally comply with PCI-DSS standards and applicable Banco Central do Brasil regulations. No international transfer involves the sale or sharing of data with third parties for purposes not described in this Policy.
33cc may update this Privacy Policy periodically to reflect changes in Brazilian law, its data processing practices, or the services it offers. The date of the most recent update is always shown at the top of this document.
When changes are substantial — directly affecting your rights or the way we use your data — you will be notified by email at least 7 days before the changes take effect. For minor updates, the revision is published directly on this page without prior notice.
Continued use of the platform after the effective date of a new version of this Policy constitutes acceptance of the updated terms. If you disagree with any change, you may request account closure by emailing contato@33cc.best before the effective date.
33cc has appointed a Data Protection Officer (DPO), as provided for under the LGPD, responsible for ensuring compliance with this Policy and for handling data subject requests. To reach 33cc's privacy channel:
For urgent security matters — such as suspected unauthorized access to your account or an unrecognized transaction — use live chat for immediate assistance. The 33cc support team operates in Portuguese and resolves most account security issues in under 10 minutes.
If you believe your privacy rights have been violated and do not receive a satisfactory response from 33cc within the required timeframe, you may file a complaint with the National Data Protection Authority (ANPD), accessible through the Brazilian government portal.
To exercise any right provided under this Policy or the LGPD, send an email to contato@33cc.best with your name, registered CPF, and the nature of your request. We will respond within 15 business days.
The most frequently asked questions about how we handle your data
33cc handles all your personal data with complete confidentiality, in compliance with the LGPD (General Data Protection Law — Law No. 13.709/2018). Your information is used exclusively to operate your account, process transactions, and personalize your experience. No data is sold or shared with third parties for commercial purposes. All transactions are protected by 256-bit SSL encryption.
Also refer to our Terms and Conditions for complete information on platform rules.
Betting is entertainment. Set deposit, time, and loss limits in your account settings. Never bet more than you can afford to lose. Prohibited for users under 18.